FAQ's

1. What is FitFrenzye?
FitFrenzye is your go-to destination for stylish, comfortable, and high-performance activewear. We offer a range of essentials designed for your active lifestyle, including shorts, hoodies, hats, and more. Whether you're working out, running errands, or relaxing at home, our gear is designed to keep you comfortable and confident.

2. How do I choose the right size?
We want you to feel your best in our gear! We offer a detailed size guide on each product page to help you select the perfect fit. If you're in between sizes, we recommend going with the larger size for extra comfort. If you have any additional questions, feel free to contact our customer service team, and we'll be happy to assist you.

3. How do I place an order?
Simply browse our website and select the items you’d like to purchase. Once you're ready, proceed to checkout and follow the prompts to enter your shipping information and payment details. After your order is confirmed, you’ll receive a confirmation email with all the details.

4. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. For a smooth transaction, we ensure all payments are processed securely.

5. How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s journey and estimated delivery time.

6. Do you ship internationally?
Yes! We offer international shipping to many countries. Shipping fees and delivery times vary depending on your location. For specific shipping rates, please check our shipping policy or contact our customer service team for more information.

7. Can I change or cancel my order after placing it?
We process orders quickly to get your activewear to you as soon as possible. If you need to change or cancel your order, please contact our customer service team immediately. While we can’t guarantee changes after an order is placed, we’ll do our best to accommodate your request.

8. What is your return policy?
We want you to be completely satisfied with your purchase! If you are not happy with your order, you can return items within 30 days of delivery for a full refund or exchange. Please ensure that items are in their original condition, unworn, and unwashed. For more details on returns, visit our Returns & Exchanges page.

9. How do I care for my FitFrenzye activewear?
To keep your FitFrenzye gear in top condition, follow the care instructions on the label of each item. Generally, we recommend washing your items in cold water and air-drying them to preserve their fit and fabric quality. Avoid using bleach or harsh chemicals to maintain the longevity of the materials.

10. How do I join the FitFrenzye community?
We’re thrilled to have you as part of the FitFrenzye family! To join our community, simply follow us on social media @FitFrenzye and tag us in your posts. Share your journey, connect with other fitness enthusiasts, and stay updated on new arrivals and exclusive offers. We love celebrating your achievements and supporting you every step of the way.

11. How can I contact customer support?
If you have any questions or need assistance, our customer support team is here to help! You can reach us by email at fitfrenzydavid@gmail.com, or use the "Contact Us" page on our website to send us a message. We strive to respond to all inquiries as quickly as possible.